Guarantee
Coffee and food items are final sale for food safety reasons โ but if something's not right, we've got you.
If your coffee arrives with a broken seal, damaged packaging, or a defect that affects the product, contact us within 14 days of delivery with a photo and we'll send a replacement or issue a full refund.
This covers:
- Compromised seals or torn packaging
- Visibly damaged product (crushed, exposed grounds, moisture damage)
- Wrong item received